Modern Healthcare Plans of America

Effective Date: May 15, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Modern Healthcare Plans of America ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address
Project details related to healthcare plans or consultation services
Payment information when you request services or quotes
Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests
Appointment details and consultation preferences
Service history and customer feedback

2. How We Use Your Information

We use collected data for:

Providing healthcare plan consultation services
Responding to quote requests and consultations
Scheduling appointments and service visits
Processing transactions and payments
Communicating about your inquiry, appointments, and updates
Sending service-related notifications and reminders
Improving website functionality and customer experience
Ensuring security and fraud prevention
Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including:

Appointment reminders
Project updates
Customer support responses
Service notifications

Opt-In & Consent:

You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging regulations

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
All opt-out requests are processed immediately

Message Frequency & Content:

Message frequency varies based on your interaction
Messages will relate to requested services
Promotional messages are only sent with consent

Help & Support:

Reply "HELP" for assistance
Or contact us at [email protected]
Customer support is available during business hours

Carrier Information:

Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. We implement strict data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors assisting in operations
Appointment scheduling platforms
Payment processing providers
SMS delivery providers
Email communication platforms

All providers are required to maintain confidentiality and security.

Legal Compliance:

When required by law
To respond to legal requests
To protect our business rights

Business Transfers:

In case of merger, acquisition, or asset sale
Data remains protected under this policy

All categories exclude text messaging originator opt-in data and consent, which will not be shared with third parties except messaging service providers.

5. Data Security

We implement reasonable security measures including:

Encryption of sensitive data
Secure access controls
Regular security updates
Employee data protection training
Secure backup systems
Breach notification procedures

No internet transmission is 100% secure. We use commercially acceptable methods but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze website traffic
Improve user experience
Remember preferences
Measure service performance

You may disable cookies through your browser settings. Some features may not function properly if disabled.

7. Your Rights & Choices

You have the right to:

Access your personal information
Request corrections
Request deletion of data
Opt-out of marketing emails
Opt-out of SMS messages by replying STOP
Withdraw consent at any time

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected through our website.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a new effective date. Continued use of our services indicates acceptance of updates.